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VISION & MISSON

v
m

“The granting of credit is a vital and beneficial aspect of consumer spending in a modern
economy. Its importance will grow significantly as our economy expands. Debt recovery
is indispensable in supporting the optimal functioning of credit granting. IDC is in
partnership with the credit industry to secure the effective and responsible functioning
of credit in consumer spending”.

“IDC is committed to providing excellent service to its clients by recovering and
repaying maximum capital in the shortest possible time and by employing our
skills, systems and technology in a dynamic, professional and responsible
manner”.

v

“The granting of credit is a vital and beneficial aspect of consumer spending in a modern
economy. Its importance will grow significantly as our economy expands. Debt recovery
is indispensable in supporting the optimal functioning of credit granting. IDC is in
partnership with the credit industry to secure the effective and responsible functioning
of credit in consumer spending”.

m

“IDC is committed to providing excellent service to its clients by recovering and
repaying maximum capital in the shortest possible time and by employing our
skills, systems and technology in a dynamic, professional and responsible
manner”.

GOALS

i4

TO STRIVE

On the one hand to maintain
a meaningful balance between
centralizing certain areas’ work
into call centers, and on the other,
expanding our network of offices
to locations where an office will
better serve the interests of our
clients.

i3

TO CONTINUOUSLY
ENHANCE

Capabilities and skills of our staff,
our systems and our company
in line with technological
innovations and enhancements,
in order to consistently improve
our abilities to meet the specific
needs of each of our clients.

i2

TO ENSURE

Our code of conduct is
consistently and consciously
applied throughout IDC, thereby
securing the integrity and
the efficiency of our operations, to
the benefit of our clients and our
company.

i1

TO DEVELOP

Maintain a close and transparent
relationship with all our clients
based upon dedication, service
excellence, integrity and mutual
trust.

i4

TO STRIVE

On the one hand to maintain
a meaningful balance between
centralizing certain areas’ work
into call centers, and on the other,
expanding our network of offices
to locations where an office will
better serve the interests of our
clients.

i3

TO CONTINUOUSLY
ENHANCE

Capabilities and skills of our staff,
our systems and our company
in line with technological
innovations and enhancements,
in order to consistently improve
our abilities to meet the specific
needs of each of our clients.

i1

TO DEVELOP

Maintain a close and transparent
relationship with all our clients
based upon dedication, service
excellence, integrity and mutual
trust.

i2

TO ENSURE

Our code of conduct is
consistently and consciously
applied throughout IDC, thereby
securing the integrity and
the efficiency of our operations, to
the benefit of our clients and our
company.

Tel: (+27) 11 867 2999 | Account info: info@idcweb.co.za | Debt Collections services: sales@idcweb.co.za | CDC Reg. No: 0003981/03