Terms and Conditions
WEBSITE TERMS AND CONDITIONS
INTERNATIONAL DEBT CONTROL PROPRIETARY LIMITED
(REGISTRATION NUMBER: 1996/008100/07)
WEBSITE TERMS AND CONDITIONS
This Website can be accessed at https://idccollections.co.za/, related mobi-sites and software applications (the “Website”) and is owned and operated by International Debt Control Proprietary Limited (Registration No: 1996/008100/07) (“the Company”, “we”, “us” and “our”).
2.1 These Website Terms and Conditions (“Terms and Conditions”) govern the use of the Website.
2.2 These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Accept” button on the Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
2.3 You must not use this Website if you do not agree to the Terms and Conditions. The Company reserves the right to prevent your usage of this Website if you misuse the contents contained within this Website in any manner. The Company is the final arbiter as to what shall constitute misuse and its decision will be final.
2.4 We reserve the right to amend these Terms and Conditions at any time without prior notice.
3. CONTACTING US
3.1 The Company is registered in South Africa as a private company with limited liability and its registered office and details are as follows:
29 Holzgen Street, Brackenhurst, Alberton, 1448, Republic of South Africa
P.O BOX 145226, Brackengardens, 1452
Republic of South Africa
3.2 For the purposes of the Electronic Communications and Transactions Act (Act no. 25 of 2002) (“ECT Act”), the Company’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
3.2.1 Full name: International Debt Control (Pty) Ltd, with registration number 1996/008100/07;
3.2.2 Main business: Debt Collection
3.2.3 Physical address for receipt of legal service:29 Holzgren Street, Brackenhurst, Alberton, 1448;
3.2.4 Directors: Andre Fourie
3.2.5 Phone number: (011) 867 2999;
3.2.6 Official email address: email@example.com
3.2.7 PAIA: The manual published in terms of Section 51 of the Promotion of Access to Information Act (Act no. 2 of 2000), incorporating the provisions of the Protection of Personal Information Act (Act no. 4 of 2013) may be downloaded here.
3.3 You can get in touch with us:
3.3.1 via the contact section of this Website;
3.3.2 by mail or email at the addresses specified above;
3.3.3 by telephone during normal office hours (Monday – Friday 9am – 5pm) excluding public holidays in the Republic of South Africa) on our number listed above (your call may be recorded).
4. ACCURACY AND AVAILABILITY
4.1 Whilst we always do our very best to ensure the information shown on the Website is accurate and up to date, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of this Website. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4.2 We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.
4.6 At any time, you can choose to stop using the Website, with or without notice to the Company.
5. USE OF THE WEBSITE
5.1 It is possible to view our Website without providing any personal information as defined in the Protection of Personal Information Act (“Personal Information”). However, if you use the “Contact Us, Call Back, or submitting your banking details for debit order payment purposes” button, you will be required to provide certain Personal Information. By completing and submitting your personal information on the Website, , you are expressly permitting the Company to collect, collate, process and use your Personal Information for the purpose it was provided, as well as to disclose it to our service providers (if any) and only if selected by you.
5.2 We also collect demographic and profile data on our Website. This may be combined with other forms of information to permit us to bring together, in aggregate form, information about the people who use our Website. Such information will enable us to understand, in general terms, user preferences in relation to the content of the Website and the effectiveness of the advertising.
5.3 The Company will not share, sell or loan any identifiable information about you to any third party without your express consent. We may share generalised information about site visitor patterns with partners or other parties in such a way that individual visitors can never be identified.
5.4 Unfortunately, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of data transmitted to or from our Website. Once we receive your information, we will use strict procedures and security measures to protect your information and to prevent unauthorised access to it.
5.5 The Company is the “data controller” for purpose of the ECT Act.
5.6 The Company will store your Personal Information in a secure hosting facility in the Republic of South Africa, but off-site from our corporate head office. The Company will store your Personal Information only for the purpose for which it was collected as well as a record of any third party to whom the Personal Information was disclosed, the reason for disclosure and the date of the disclosure, for the duration that your information is used and for a period of 1 (One) year thereafter as required by Section 51(5) and (7) of the ECT Act. After the 1 (One) year period as aforesaid, the Company will delete or destroy (as applicable) all your Personal Information that is stored that has become obsolete.
5.7 You may request details of Personal Information that we hold about you by requesting the Company in writing to furnish you with such information. Our security procedures mean that we may request proof of identity in providing you with these details, dependent on the Personal Information that you request. We will notify you of this after we have received your request. If you wish to submit a written request as outlined above then please contact us using the contact particulars below. If all reasonable steps have been taken to find a record as requested and there are reasonable grounds for believing that the record is in the Company’s possession, but cannot be found, or does not exist, the head of the Company will by way of affirmation notify you that it is not possible to give access to that record.
5.8 Your email address is only used for the purposes of replying to you unless you have given consent as detailed above.
5.9 Whenever you browse our Website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our Website. This information does not identify you personally. It just tells us how many visitors come to our Website and the types of computers they use. With this information, we can improve our Website for all our visitors and make it more useful to you. The information includes the following:
5.9.1 the date and time you access our Website;
5.9.2 how many and which pages you visit during a ‘session’ on our Website and how long you were on the Website;
5.9.3 your Internet domain name (this might be your internet service provider such as aol.com or your place of work) and the ‘IP’ address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our Website;
5.9.4 the Internet browser you use (e.g. Microsoft Explorer or Netscape) and your computer’s operating system (e.g. Windows 10);
5.9.5 the site you were on before you linked to our Website (e.g. Yahoo if you found us from a search engine).
Tel: (011) 867 2999 | Fax: (011) 867 3999 | Council for Debt Collectors Registration number is 0003981/03.