Debt Recovery. Managed End to End.

IDC takes a holistic approach to collections, integrating people, processes, data, and channels to deliver recovery strategies tailored to each client’s goals, customer profile, and brand standards.

External debt collection

IDC’s flagship service delivers end-to-end debt recovery solutions across retail, financial services, and multi-sector portfolios, tailored to each client’s recovery objectives and customer engagement approach.

Retail Portfolios

Store card / Account

Financial Portfolios

Personal loans / Micro-finance

Early-stage

Pre-legal / Soft-touch strategies

Late-stage

Hardened accounts omplex cases

30+ Years

Collections expertise and industry experience

Large-Scale Portfolios

Trusted to manage complex retail and financial book debt

Proven Outcomes

Consistently delivering strong recovery performance

Supporting Capabilities

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Software & Integration

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Client-specific Onboarding

Strategy, reporting, customer treatment, and contact cadence are tailored to each client’s requirements from day one.

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Compliance & Governance

Built on POPIA-aligned data management, NCA-compliant processes, and accredited industry best practices.

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Data & Analytics

Leveraging advanced segmentation, predictive insights, and real-time performance monitoring to optimise collection strategies.

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Headquartered in Alberton

National operations across 5 provinces

SADC reach

Operations in Namibia and Eswatini

Scale on demand

Capacity to handle large-volume portfolios across multiple mandates simultaneously